Location: Double Bay, New South Wales

Employment type: Full Time

Applications close: August 15th 2018

About us:

Established in 2000, Australian brand LEE MATHEWS delicately weaves colour, texture and prints into sophisticated and refined collections for the modern woman; lifestyle separates in linen and cotton meet statement dresses in luxurious silks. Inspired by the interests of the founder, Lee, prints and textiles are derived from her love for art, silhouettes from her passion for architecture and colour palettes from her chosen home - Australia’s unique flora and fauna.

About the role:

Reporting to the National Retail Manager, you will be responsible for all aspects of the management of the Double Bay store, achievement of sales through exceptional customer service and the building of a loyal customer base. Generous salary and benefits are offered to the successful applicant.

This role will include, but is not limited to: 

• Cultivating local relationships with customers, VIPs & other retailers
• Managing store staff: both full-time & part-time
• Stock management
• Managing store financials and controlling costs
• Assisting customers in store
• Answering phone & email enquiries
• Reporting daily, weekly & monthly
• Striving to achieve budgets
• Striving to achieve company KPIs
• Ensuring the store aesthetics are always at their best
• Working closely with HO in optimising store marketing strategy
• Assisting in the administration & execution of in-store events

Requirements for the role:

• 2+ years in a full time role in customer service, particularly in retail management within the Fashion industry.
• Exceptional customer service
• Exceptional presentation
• Exceptional verbal & written communication skills
• Understanding of the Lee Mathews brand & aesthetic
• Understanding of the customer demographic
• Ability to interact with all departments within the company
• Highly-motivated

For further enquiries about the role or to submit an application please contact info@leemathews.com.au