A listing of the current outlined roles and responsibilities include, but are not limited to: 

• Process all online orders, including picking, packing and dispatching

• Ensure all orders are fulfilled in a timely and accurate manner

• Process all returns, including refunds, exchanges and credit notes

• Processing all Farfetch orders and returns

• Assist with monthly stocktake of online inventory

• Assist with online stock consolidations and store to store transfers

• Assist with daily operations across all customer service

• Assist with other site management tasks when required, e.g product uploads, site visual merchandising, e-commerce shoots

To be considered for the position you will have:

• Experience in online dispatch and customer service

• A problem solving and a proactive attitude

The position is based in Lee Mathews Head Office located in Leichhardt, Sydney.