CAREERS

Lee Mathews is always looking for inspired people who share our enthusiasm for beautiful, well considered design. As our company continues to shift and evolve as a living breathing creature, we are looking for progressive, innovative and intelligent individuals who would like to join us on our journey.

Please send applications and expressions of interest to online@leemathews.com.au.

We are seeking an experienced and passionate Store Manager to lead our Armadale boutique.

This is an exciting opportunity for a natural leader with a strong commercial mindset and a genuine passion for delivering exceptional customer experiences. You will take ownership of the day-to-day operations and performance of the store, inspiring your team to achieve sales objectives while bringing the Lee Mathews brand to life.

Working closely with the National Retail Manager, you will play an integral role in driving store performance, developing your team and nurturing meaningful relationships with our customers.

  • Team Leadership: Lead, motivate and develop a high-performing team through coaching, training and ongoing support.
  • Sales & Performance: Drive sales, achieve store targets and identify opportunities for continued growth.
  • Customer Experience: Deliver an exceptional and personalised customer experience, building lasting relationships and nurturing our VIP community.
  • Store Operations: Oversee daily store operations, ensuring efficient processes and adherence to company standards.
  • Visual Merchandising: Maintain and execute visual merchandising standards in line with the Lee Mathews brand direction.
  • Stock Management: Oversee inventory, stocktakes, transfers and stock accuracy to support effective store performance.
  • Commercial Management: Manage store budgets, staffing costs and expenses, with a strong focus on commercial outcomes.
  • Brand Representation: Champion the Lee Mathews values and ensure the brand is consistently represented across every customer touchpoint.

You will ideally bring:

  • Previous experience in a Store Manager or senior retail leadership position.
  • A proven ability to drive sales and achieve commercial targets.
  • Strong leadership skills, with a passion for developing and mentoring teams.
  • A genuine passion for customer service, styling and relationship building.
  • Excellent communication, organisation and problem-solving skills.
  • A strong understanding of retail operations, inventory management and visual merchandising.
  • Proficiency in POS, CRM and retail management systems.

Please email charlotte@leemathews.com.au for interest. 

We are currently seeking an energetic, highly motivated, and experienced Retail Specialist to join our team at our flagship Armadale store. You will be joining a creative and passionate team that strives to always create a welcoming and inspiring experience in store. As a company, we are a supportive team, committed to providing you with exceptional training, encouraging professional development and career progression. Experience in a high-end boutique store is preferred, but not essential.

ABOUT THE ROLE

You will be responsible for assisting in the successful operations of the Armadale
store, achievement of sales through exceptional customer service and the building and nurturing of a loyal customer base.

This role will include, but is not limited to:

1. Cultivating local relationships with customers, VIPs and other retailers.
2. Assisting customers in store.
3. Providing an inspiring and welcoming atmosphere in store.
4. Communicating styling advice based on in-depth knowledge of product and brand aesthetic.
5. Answering phone & email enquiries and all other communication channels.
6. Striving to achieve sales targets and company KPIs.
7. Supporting daily operational procedures and administrative tasks.
8. Maintaining stock management.
9. Ensuring the store aesthetics are always at their best.
10. Developing a deep understanding of LM and our curated third-party offering.

REQUIREMENTS FOR THE ROLE:

1. Exceptional customer service.
2. Experience in growing and nurturing a customer database.
3. Exceptional presentation.
4. Exceptional verbal & written communication skills.
5. Understanding of the Lee Mathews brand & aesthetic.
6. Highly motivated and driven in your role with a keen eye for detail.
7. Possess exceptional organisational skills.

For further enquiries or to submit an application, please contact charlotte@leemathews.com.au.